Job Description:
- Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- At least 11 years of experience with Information Technology.
Preferred Qualifications:
- At least 11 years of experience in SAP CR&B implementation & Support programs in the modules of Billing and Device Management
- Experience across Electricity (preferred), or Gas or Water Utilities industries North America
- Working Experience in AMS.
- Experience of at least 1 end to end lifecycle implementation activities including:
- Requirement gathering
- Business process design
- SAP configuration
- RICEFW Functional design
- Systems and Integration Testing
- Resolving production issues
- Strong Client Facing experience, great communication and presentations skills
- Knowledge on ITSM processes, SLA, KPI etc.
- Strong analytical skills with ability to work in advanced excel based data analysis of SAP ISU data
- Ability to work with offshore teams and coordinating work delivery between onsite and offshore