Description

The S/4HANA Cloud Delivery as part of the Intelligence Enterprise Group - is responsible for the complete life cycle management (planning, production, and operations) of SAP’s S/4HANA Cloud Software as a Service (SaaS) solutions.

The S/4HANA Cloud Delivery drives and executes all required activities based on an end-to-end approach and facilitates all functions from development engagement to design, production, and service of our productive customer

landscapes. We are looking to fill the position of an SAP Cloud Ops – Basis Administrator within the S/4HANA Cloud Delivery department in Mexico.

As a member of this team you will be responsible for system and landscape operations and you will be dealing with the newest SAP Cloud Technologies, e.g. HANA and Fiori. The S/4HANA Cloud Delivery team is located in Germany, India and Hungary. 

 

Expectations and Tasks

  • Operation of SAP’s Verification & Production Landscapes 
  • Creation and/or Redesign of existing operation concepts in the SAP Development/Verification/Productive environment
  • Evaluation of new technologies/software to improve automation
  • Technical and operational tasks incl. tracking and processing of customer requests 
  • Contribute and conclude Root Cause Analysis. 
  • Coordination with other support functions and team to resolve the issues in a timely manner.
  • WILLINGNESS TO WORK IN SHIFTS: 24/7 COVERAGE

 

Education and Qualifications

  • Bachelor, Master or equivalent graduate.
  • Experience in Basis Administration and good knowledge of SAP NetWeaver technology
  • Knowledge on HANA DB administration
  • Ability to quickly analyze technical problems
  • Understanding of SaaS and Cloud offerings or products, and related processes is an advantage.
  • Deep knowledge of Software logistics, and performance & optimization
  • Must have worked on production support Project.
  • Strong analytical and troubleshooting skills.
  • Exposure to ITIL/ITSM processes.
  • Customer oriented, self-motivated and pro-active working attitude.
  • Working in fast changing environments, acquiring and sharing knowledge and improving processes.
  • Fluent in English (oral and written

 

Work Experience and Skills

  • More than 6 years relevant experience
  • Strong technical Basis Administration knowledge.
  • SAP Hana Certification (preferred).
  • ITIL Certification. SA

Key Skills
Education

Bachelor's or Master's degrees

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