Responsibilities:
The ideal candidate will be responsible for the management and administration of SAP environments, including system installations, configurations, and maintenance. This role requires a deep understanding of SAP architecture and a commitment to ensuring system performance, availability, and security.
Key Responsibilities:
SAP Basis Administration:
· System Monitoring and Health Checks
· Performance Tuning and Optimization
· User and Authorization Management
· Backup and Restore Management
· Transport Management
· Patch Management and Kernel Upgrades
· Database Administration
Incident and Problem Management:
· 24/7 Support for Critical Incidents
· Root Cause Analysis and Problem Resolution
· Incident Tracking and Reporting
Change Management:
· Implementation of Changes and Enhancements
· Support for Upgrades and Migrations
· Impact Analysis and Risk Assessment
Proactive Maintenance:
· Regular System Audits
· Capacity Planning and Management
· Security Assessments and Vulnerability Management
Documentation and Reporting:
· Creation and Maintenance of System Documentation
· Regular Status Reports and Meetings
· SLA and KPI Reporting
Any Graduate