Description

  • Client copy, transport management, archiving, spool and job administration, database backup/recovery, security analysis, system restores and refreshes, hardware and network support, application and database patches and upgrades, OSS notes and support package implementation along with general maintenance and troubleshooting
  • Coordinating with project team, break/fix team, architecture team and vendors related to update SAP infrastructure and hardware architecture as needed for current and future growth/projects
  • Assisting with vendors on hardware and system software (e.g. O/S, backup, monitoring) installations
  • Participating in SAP technical troubleshooting processes to correct errors by working with SAP, application teams, managed service providers, and Basis team to resolve the issues as required
  • Working with Basis team to report on, monitor, and improve SAP performance
  • Adhering to procedures and policies related to SAP infrastructure.

Since the environment is housed by a hosting provider, most work is on the application Basis side.

Top skills you need to have:

  • Bachelor’s degree (or foreign educational equivalent) or equivalent based on education and/or experience
  • Minimum 6 years of experience in SAP Basis administration, system refreshes and migrations, user support, applying patches, enhancement packs, and general system upgrades
  • Minimum 3 years of experience communicating technical issues/solutions to individuals, including managers
  • Minimum 3 years of SAP Basis experience in advance (non-ECC) SAP systems/modules
  • Minimum 3 years leveraging Solution Manager for supporting the SAP environment, including use of Early Watch reports
  • Minimum 2 years of process improvement, with an emphasis toward analytics
  • Minimum 1 year of SAP system performance tuning, optimization, and experience in ERP or advanced (e.g. CRM HANA, EWM, BOBJ) SAP systems/modules
  • Experience with SAP architecture, design, and configuration to enable review of the technical team’s work and provide guidance, as appropriate
  • Experience with HANA Administration, troubleshooting and performance tuning, preferred
  • SAP Certifications in related fields, preferred
  • Experience in Cloud Hosted environments, preferred
  • Experience in SolMan – ChaRM, preferred
  • Experience with Redwood Cronacle, preferred

Key Skills
Education

Bachelor's Degree

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