Description

Must Have Technical/Functional Skills          

• Bachelor’s degree with a minimum of 7 years of experience in a business/systems analyst role working in a matrixed environment 

• Strong analytical skills, able to draw conclusions from data, manage information, identify trends and make recommendations

• At least 5-7 years of experience supporting software development utilizing Agile Scrum, Kanban and/or Waterfall methodologies

• Experience with JIRA for writing requirements (User Stories) and backlog management

• Ability to plan, execute small to medium sized projects and manage global stakeholders

• Minimum 2 years of experience working with a CRM, Salesforce platform, Marketing Cloud preferred

• Ability to create dashboards and operational reports, preferably in Salesforce Service, Power BI or Workbench

• Ability to work directly with stakeholders to document business requirements

• Ability to write UAT test scripts and manage completion of business partner testing within schedule

• Medium to advance proficiency in Microsoft Word and Excel 

• Excellent communication and interpersonal skills, proactive and resourceful with a “Can do” attitude

• Ability to self-direct, learn and independently complete tasks as assigned.

Experience Required    
Overall 7+ years; Salesforce Business Analyst

Roles & Responsibilities          

• Bachelor’s degree with a minimum of 7 years of experience in a business/systems analyst role working in a matrixed environment 

• Strong analytical skills, able to draw conclusions from data, manage information, identify trends and make recommendations

• At least 5-7 years of experience supporting software development utilizing Agile Scrum, Kanban and/or Waterfall methodologies

• Experience with JIRA for writing requirements (User Stories) and backlog management

• Ability to plan, execute small to medium sized projects and manage global stakeholders

• Ability to write UAT test scripts and manage completion of business partner testing within schedule

• Medium to advance proficiency in Microsoft Word and Excel 

• Excellent communication and interpersonal skills, proactive and resourceful with a “Can do” attitude

• Ability to self-direct, learn and independently complete tasks as assigned

Key Skills
Education

Bachelor's degree

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