Salesforce Solution Architect

Key Responsibilities:

• Solution Design & Architecture: Design scalable and robust Salesforce solutions, including system integrations and data migrations, to meet business requirements.

• Technical Leadership: Provide technical leadership and guidance to the development team, ensuring best practices and standards are followed.

• Stakeholder Management: Collaborate with business stakeholders to understand their requirements, translate them into technical specifications, and ensure successful implementation.

• Customization & Configuration: Customize and configure Salesforce applications to build workflows, custom objects, fields, and validation rules.

• Integration: Design and implement integrations between Salesforce and other systems using APIs, middleware, and other technologies.

• Data Management: Ensure data integrity and consistency across Salesforce and related systems through effective data management strategies.

• Project Management: Lead project planning, execution, and delivery, ensuring projects are completed on time and within budget. Work closely with UX/UI designers, business analysts, and other stakeholders to translate business requirements into technical specifications and intuitive designs.

• Documentation: Create and maintain comprehensive documentation of designs, configurations, and project deliverables.

• Training & Support: Provide training and support to end-users and junior team members.

Required Skills: The candidate must have proven experience in understanding complex business roadmaps and solution thinking:

• Solution Design: Develop robust and scalable Salesforce solutions to address complex business requirements, considering best practices and industry standards. Design and develop custom Lightning Web Components to enhance the Salesforce user experience.

o Architectural Blueprints: Create high-level architectural blueprints that outline the proposed Salesforce solution, including integrations and customizations.

o Proof of Concept (PoC): Develop and present POCs to demonstrate the feasibility and value of the proposed solutions.

o Customization Proposals: Suggest and design custom solutions using Salesforce Lightning Web Components, Lightning Design System, and other front-end technologies.

• Architecture: Design and document solution architecture, including Customizations, Data modeling, Data migration, Data sharing and security, multi component solutions, Salesforce configuration, connected apps, User experience (UX), Environment management, Deployments and Leading a team of consultants.

• Technical Skills: Proficiency in Salesforce configuration, Apex, Visualforce, Lightning Components, and SOQL.

o Strong understanding of Salesforce data model, security, and sharing rules.

o Strong experience with Salesforce integration tools (e.g., MuleSoft, Informatica etc.) and APIs (REST/SOAP).

o Proficient with web technologies (HTML, CSS, JavaScript). o Possess a deep understanding of the Salesforce platform, encompassing Sales Cloud, Service Cloud, Marketing Cloud, Education Cloud, Health Cloud, Data Cloud etc. and the broader Salesforce product suite.

• Quality Assurance: Ensure the quality of the Salesforce solutions by conducting thorough testing and validation of configurations and customizations.

• Client Collaboration: Work closely with clients to understand their needs and objectives, translating them into effective solutions for scalability and efficiency.

o Discovery Workshops, Requirement Gathering, Solution Demos, Technical Presentations

• Documentation:

o Create and maintain comprehensive documentation for the proposed solutions, including architecture diagrams, data flows, and integration points and best practices.

o Technical Specifications: Write detailed technical specifications and scope documents that outline the proposed solution.

o Effort Estimation: Provide accurate estimates of the time, cost, and resources required to implement the proposed solution.

o RFP/RFI Responses: Assist in responding to Requests for Proposals (RFPs) and Requests for Information (RFIs) with technical and architectural insights.

• Training and Support: Provide training and ongoing support to clients and internal teams to ensure the successful adoption and maintenance of Salesforce solutions.

• Communication: Outstanding written and verbal communication abilities, effectively communicate with stakeholders and team members; strong organizational, communication, documentation and interpersonal skills.

• Leadership & Mentorship: Mentor junior developers and provide guidance on best practices for LWC, SLDS, and front-end development within the Salesforce ecosystem

Qualifications:

• Bachelor's degree in computer science, information technology, or related field.

• 10 to 20 years of hands-on experience with at least 3 years as Salesforce solution architect with implementation experience.

• Certifications - Salesforce Application Architect, System Architect, Sales Cloud, Service cloud, Education cloud, Health cloud, Marketing cloud, CPQ, Data cloud etc.

• Experience in working with enterprise clients is a must