Description

Responsibilities

  • Lead Salesforce Implementations: Oversee the end-to-end implementation of Salesforce solutions, ensuring alignment with business needs.
  • Customization and Development: Customize Salesforce applications, create workflows, and develop new features.
  • Integration: Manage integration between Salesforce and other enterprise systems.
  • User Training: Conduct training sessions for end-users and provide ongoing support.
  • Data Management: Ensure data integrity and manage Salesforce data, including data migrations and cleansing.
  • Performance Optimization: Monitor system performance and troubleshoot issues to optimize the Salesforce environment.
  • Stakeholder Collaboration: Work closely with stakeholders to gather requirements and translate them into Salesforce solutions.
  • Documentation: Maintain system documentation including designs, configurations, and processes.
Number of Openings 1
No of years’ experience 10+ years
Detailed job description - Skill Set:
  • Design end-to-end solutions on the Salesforce platform that meet business requirements and adhere to Salesforce best practices. This includes designing data models, integrations, security models, and user interfaces.
  • Provide technical leadership and guidance to development teams throughout the project lifecycle. This involves overseeing development activities, reviewing code, and ensuring adherence to design specifications.
  • Collaborate with stakeholders to gather and analyze functional and technical requirements. Translate business requirements into well-architected solutions that leverage the Salesforce platform effectively.
  • Define and promote governance policies, best practices, and guidelines for Salesforce development and deployment. Ensure adherence to security standards, code quality, and performance benchmarks.
  • Design and implement integration strategies between Salesforce and other systems (both internal and external). Evaluate existing systems and propose integration solutions to achieve seamless data flow and process automation.
  • Platform Expertise: Maintain a deep understanding of the Salesforce platform and its capabilities. Stay updated with Salesforce releases, features, and roadmap to leverage new functionalities in solution design.
  • Documentation: Create comprehensive technical documentation including solution architecture diagrams, technical specifications, data models, and integration interfaces. Ensure documentation is clear, complete, and accessible to stakeholders.
  • Collaboration: Collaborate effectively with cross-functional teams including business analysts, project managers, QA testers, and other stakeholders. Communicate technical solutions and design considerations clearly and concisely.
  • Possess good knowledge on customer relationship management concepts
  • Proficient in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Approvals, Workflows, Reports, Dashboards, Process builders etc.
  • Experience in Data Migration
  • Expertise in developing SOAP & Rest Web services
  • End to end Implementation experience of Sales & Service cloud
  • High level exposure to Lightning
  • Implementation experience of configuration and release management automation tools
  • Working experience in Agile project teams
  • Self-motivated, excellent team player with good communication and interpersonal skills
  • Client-side exposure, for requirement gathering along with Onsite offshore model to work towards deliverables

 

 

 

Key Skills
Education

Any Graduate

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