Diagnose intricate Salesforce problems, provide solutions and workarounds to ensure the highest level of reliability and availability for critical applications.
Provide consultation and strategic recommendations to Product Development teams by quickly assessing and remediating complex issues.
Perform simple and complex daily administration tasks such as data manipulation, data loading, merging of duplicate records, managing custom fields, objects, layouts, list views and complex workflows/Process/Flows
Builds reports and dashboards and maintains a solid information architecture within the database across all applications
Experience with any major app exchange product like Box, Copado, DocuSign,Skience, etc.
Experience as a Devops Salesforce role and integrations with Java product.
Skills:
Demonstrated experience in custom objects, validation rules, workflows, reporting, dashboards, formula fields, lightning experience
Experience with REST and SOAP integrations to and from Salesforce.
Experience using Salesforce data tools (Data Loader, Migration Tool, DemandTools, Eclipse Force.com IDE, Workbench)
Strong problem-solving, analytical skills and analyzing debug logs. AppDynamics and Splunk experience a plus.
Experience with troubleshooting integration issues with Snaplogic, Mulesoft, Skience, TimeTrade, Box etc
Excellent communication and interpersonal skills. Ability to work proactively with clients facing business teams, internal Operations teams and Product development teams.
Experience with on-call responsibilities for production support.
Education:
BS in Computer Science or a related field with 2+ years of professional experience OR MS in Computer Science or a related field with 1+ years of professional experience