The candidate must demonstrate a willingness to learn new offerings from Salesforce and overcome technical challenges in a fast paced environment. The candidate will provide design, and implementation expertise to a cross-functional software development team. The Salesforce Developer will play a key role in designing and solution Salesforce to both client as well as in-house.
Key Responsibilities:
- Meet with stakeholders to understand requirements, determine design and perform gap-analysis to identify appropriate deployment strategy.
- Configure and customize Salesforce application/solution as per business requirements and expectations using out-of-box features and Salesforce platform (force.com) Integrate Salesforce application/solution using natively available integration techniques like REST/SOAP etc.
- Create VisualForce and Lightning Web Components Configure communities including designing UI/UX for end user Evaluate, ensure and recommend appropriate solution is leveraged – platform vs Service cloud.
- Brainstorm solutions, conduct architecture and design reviews to support internal teams as well as end clients.
- Follow best practices and continuous improvement process to identify future upgrade issues and design considerations.
- Respond to technical issues in a professional and timely manner.
Required Qualifications:
- Bachelor's Degree from an accredited college or university is required.
- At least five (5) years of Salesforce experience.
- Experience in both platform and cloud offerings including communities.
- Experience in UI/UX design of Salesforce application
- Experience in configuring Contact Center capabilities like Omnichannel, Skill based routing, SuccessKPI is preferred
- Hands on experience in integrating Salesforce with other applications
- Support, perform and troubleshoot deployment issues.
- Review the existing documentation and document technical specifications.
- Perform maintenance on existing software products and contribute knowledge of business applications.
- Contribute as necessary to the development of all project artifacts throughout the system development life cycle.
- Preferred Salesforce platform certification