- Collaborate with the Assistant Director to develop solutions for business challenges
- Build and improve automations within Salesforce using Salesforce Flows
- Support and optimize applications built using OmniStudio and OmniScripts
- Resolve issues with data collection in OmniScripts across various Client programs
- Enhance and maintain Salesforce Education Cloud functionalities
- Stay current on new features and releases within Salesforce Education Cloud and implement as needed
- Document technical changes, configurations, and user instructions
- Conduct release testing, unit testing, and smoke testing
- Support future integration initiatives to expand platform capabilities
- Help streamline platform functionality to allow business owners to focus on core processes
Required Skills:
- Expertise in OmniStudio – OmniScripts and FlexCards
- Hands-on experience with Salesforce Education Cloud
- Proficiency with Salesforce Experience Cloud
- Experience with Lightning Web Components (LWC)
- Strong knowledge of Salesforce Flow
- Experience in release management, unit testing, and smoke testing
- Strong documentation and communication skills
Preferred Skills:
- Salesforce integration experience
- Salesforce Certifications such as Platform Developer I/II, OmniStudio Developer, or Education Cloud Consultant
- Basic knowledge or understanding of AI concepts and building blocks
Certifications:
Preferred but not required – Salesforce Platform Developer I/II, OmniStudio Developer, Education Cloud Consultant