Salesforce Developer Cum Admin

 Job Description

Responsibilities & Requirements


* Work with Product Owners and varied related third parties to optimize tracking of customer acquisition and retention results for 401(k) line of business

* Develop best in class salesforce architecture and deployments

* Develop, test and deploy the latest salesforce.com enhancements, custom objects, code and solutions

* Operate with a high level of autonomy, designing work plans, resources requirements and organizational strategies required to accomplish necessary analysis and decision making

* Identify, develop, and implement strategies and tactics to maintain and increase performance of the companys CRM to achieve Sales and operational goals

* Provide guidance and consultation to other CRM team members on their assignments relating to CRM system enhancements and defects

* Be responsible for the maintenance and improvement of the CRM system which includes enhancements, configuration, development, and identification of defects within the Salesforce.com system

* Manage complex initiatives related to CRM system enhancements and new business process deployments

* Collaborate with Information Technology staff for implementation, enhancements and maintenance of CRM systems and associated business functions

* Provide consultation to internal business leadership on the implementation of specific business strategies to achieve their business goals

* Provide Subject Matter Expert level consultation to business users of the CRM system to optimize CRM usage


Qualifications:

* Bachelors Degree or Military Experience

* 5 Years experience in Salesforce systems development

* Significant experience as a Certified Salesforce System Administrator

* Ability to develop applications and build out new fields within Salesforce

* Passion for exploring potential business solutions apart from the familiar

* Knowledge and experience with solutions from the AppExchange, Salesforce Process Builder, Flow, and other advanced administrator tools and capabilities

* Experience with Data Integrity and Data Cleansing on the Salesforce platform

* Knowledge of business processes associated with customer acquisition and retention, and their operational flow and data requirements

* Effective communicator with demonstrable excellence in written and verbal communication

* Ability to craft and deliver training to diverse audiences

* Demonstrated ability to effectively manage multiple projects and deadlines

* Demonstrated analytical ability, able to think outside the box and able to move abstract concepts to concrete actions and effective strategies