Description

Job Description:

Responsibilities
• Develop, build, implement and support new Salesforce Data Cloud projects, along with exposure to Einstein Generative AI/ Agent force/ Einstein co-pilot.
• Drive end-to-end project execution with analysis, documentation, solutions, testing and performance that meets the expectations of the business.
• Identify and confirm technical design risks and develop mitigating approaches.
• Participate in technical design workshops with the wider Salesforce Team, IT and Engineering Teams, and the business stakeholders.
• Ensure technical documentation is kept up to date, following any system changes and new project implementations.
• Collaborate closely with the Product Development and IT business applications teams on technologies that interface with CRM systems.
• Translate and communicate technical requirements and solutions for the business using story-based narratives as well as presenting the strategy and recommendations to executives.
• Develop and run User Acceptance Testing with training and documentation.
• Follow Cognizant project planning methodologies and Agile development process, for successful, timely delivery of projects.
• Review and take ownership of legacy debt and APIs on systems and design, present, and implement new solutions that are both efficient for our business and cost effective.
• Utilize knowledge of new & upcoming features in the Salesforce ecosystem to provide recommendations for greater efficiencies.
• Ensure that systems are kept safe, secure, and compliant in alignment to our corporate policies and standards.
Skills Required
• Full time bachelor’s degree in technology track
• 7 to 9 years of technical experience
• Minimum 6 months to one-year hands-on Salesforce Data Cloud experience in real time projects.
• Salesforce Data Cloud Consultant certification is highly desired
• Strong understanding of customer data platforms and modern data infrastructure
• Experience with standard and extensible functionality of Salesforce Sales, Service or Marketing Clouds
• Knowledge of Apex, Visualforce & Lightning Web Component
• Integration experience using both Web based technologies (SOAP, REST)
• Experience with integration tools such as Informatica/Jitterbit/MuleSoft

Key Skills
Education

Any Graduate

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