Salesforce Data Cloud Engineer

Key Responsibilities

● Manage and maintain production environments for Salesforce Data Cloud, ensuring high availability and optimal performance
● Monitor system health, data flows, and integration points between Salesforce Data Cloud and other enterprise systems
● Implement and manage data pipelines, transformations, and synchronization processes
● Troubleshoot complex data integration issues and resolve production incidents with minimal business impact
● Develop and maintain automation scripts to streamline operational processes and data management
● Collaborate with data architects, developers, and business stakeholders to implement data model changes and enhancements
● Ensure data quality and integrity across the Salesforce ecosystem
● Perform regular system audits and implement recommended security practices
● Manage release cycles and coordinate deployments to production environments
● Create and maintain documentation for system configurations, operational procedures, and troubleshooting guides
● Provide technical guidance to support teams handling user-reported issues
● Triage and resolve support requests promptly according to priority levels

Requirements

● 7+ years of experience managing Salesforce environments, with a specific focus on Data Cloud (formerly Salesforce CDP)
● Strong understanding of data integration patterns, ETL processes, and API technologies
● Proficiency in Salesforce data modeling, including objects, fields, relationships, and security models
● 7+ Experience with Salesforce Data Cloud connectors and integration frameworks
● Knowledge of SQL and data manipulation techniques
● Strong problem-solving skills with the ability to diagnose and resolve complex technical issues
● Experience with monitoring tools and implementing alerting mechanisms

Preferred Qualifications

● Salesforce Data Cloud Specialist certification
● 4+ years of experience with Salesforce Marketing Cloud and Sales Cloud integration patterns
● Knowledge of data privacy regulations and compliance requirements
● Scripting skills (Python, Apex, JavaScript)
● Background in implementing data governance frameworks
● Experience with large-scale data migration projects
● Knowledge of machine learning implementation within the Salesforce ecosystem