Manage daily support and maintenance of Salesforce platform instance, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements
Communicate with business stakeholders, clients, and other developers in designing cohesive project strategies and ensure effective collaboration throughout all phases
Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully
Required:
Minimum work experience 8+ years of software operations, More than 6 years of Demandware/Salesforce Commerce application support
Experience working with Demandware/Salesforce Commerce Cloud (SFCC), should be a certified person in Salesforce commerce cloud
Retail / B2C ecommerce experience in site merchandising operations, reporting, site search, campaign & promotions management and maintenance
Strong experience in ecommerce domain (PIM, OMS, CRM, integrating branded content sites)
Strong knowledge on web development technologies including JSON, XML, HTML, CSS, JavaScript Scripting Languages, DHTML, SOAP and AJAX
Experience in multi-system integration
Good experience in managing a team of at least ten members.
Should have good experience in Client interaction
Strong customer services skills focusing on customer success
Strong organizational and planning skills
Below are some (any one) certifications the candidates must have:
Salesforce Certified B2C Commerce Architect
Salesforce Certified B2C Commerce Developer
Certified Demandware Developer
Salesforce Commerce Cloud Architect.
Salesforce Commerce Cloud Digital Developer.
Any Graduate