Salesforce Cloud Analyst/ Business Analyst

Required Skills: Salesforce Cloud, Business Analysis, Process Builder
Job Description:

• Ability to easily explain technical concepts in simple, non-technical language to make information relatable and engaging for business stakeholders
• Ability to train users on how to use low-code tools effectively
• Design, develop, and implement solutions on the Salesforce Experience Cloud platform using no-code and low-code tools.
• Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
• Configure Salesforce Experience Cloud to meet business needs, including creating and managing communities, portals, and sites.
• Utilize Salesforce's declarative tools, such as Flow, Process Builder, and Lightning App Builder, to automate business processes and enhance user experiences.
• Provide ongoing support and maintenance for Salesforce Experience Cloud solutions, including troubleshooting and resolving issues.
• Stay up-to-date with the latest Salesforce features and best practices to continuously improve the platform's capabilities.
• Conduct training sessions and create documentation to ensure end-users are proficient in using the Salesforce Experience Cloud solutions