SalesForce Business Analyst

Work with Product owners, Business stakeholders and technical Team to provide salesforce solution for CRM initiatives 

Business Analysis and Consulting

Conducting workshops 

Deliver high-quality user stories for development 

Analyze business needs 

Identify root cause and suggest solution 

Collaboration between Business and tech team 

Creating POC 

Presenting Demo 

Solution Design  

Business Analyst activities 

CRM - Lead Management, sales, service and marketing functional knowledge  

Salesforce certified Consultant experience 

knowledge of Agile methodology of project execution and concepts like Product Backlog, Backlog Grooming, Estimation, Sprint Planning 

Must Have Technical/Functional Skills

Sales Force  

Business Analyst 

Product Owner /Product manager 

CRM - Lead Management, sales, service and marketing capabilities 

Salesforce solution