• 10+ years of experience as a Business Analyst in P&C Insurance.
• 3+ years of experience working with Salesforce (Financial Services Cloud, Service Cloud, Experience Cloud, or Sales Cloud).
• Strong expertise in Policy and CRM processes in Commercial Lines insurance.
• Hands-on experience in Salesforce configurations and process automation.
• Proficiency in ADO, ServiceNow, Waterfall and Agile-Scrum methodologies.
• Strong SQL skills for data analysis and reporting.
Good-to-Have:
• Salesforce Administrator or Business Analyst Certification.
• Knowledge of APIs, Web Services, and ETL tools for Salesforce integration
Any Gradute