Salesforce Architect

• Lead the architectural design and implementation of Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and other Salesforce products.

• Define and drive enterprise Salesforce best practices, data governance, and security standards.

• Collaborate with business stakeholders, developers, admins, and project managers to translate business requirements into scalable Salesforce solutions.

• Architect solutions using Salesforce standard features wherever possible, minimizing customizations.

• Design and implement integrations with external systems using APIs, middleware (e.g., MuleSoft), and ETL tools.

• Provide technical leadership, mentoring, and code reviews to development teams.

• Lead technical discussions, design sessions, and architecture reviews.

• Manage Salesforce environment strategy across development, testing, and production.

• Oversee and ensure Salesforce platform scalability, performance, and operational health.

• Maintain documentation of solutions, architecture artifacts, and design decisions.

Must Have Technical/Functional Skills

• 8+ years of experience with Salesforce platform and CRM implementations.

• 3+ years as a Salesforce Technical Lead or Architect.

• Expertise with Salesforce Clouds: Sales Cloud, Service Cloud, Experience Cloud (Community Cloud), and Marketing Cloud experience is a plus.

• Strong knowledge of Salesforce platform capabilities: Apex, Lightning Web Components (LWC), Visualforce, SOQL, REST/SOAP APIs.

• Proven experience with Salesforce security model, sharing rules, and platform encryption.

• Expertise in integrating Salesforce with third-party systems (ERP, payment gateways, data lakes, etc.).

• Experience in designing scalable Salesforce data models and managing large volumes of data.

• Salesforce certifications highly preferred:

• Salesforce Certified Application Architect

• Salesforce Certified System Architect

• Salesforce Certified Technical Architect (CTA) — highly desirable

• Strong understanding of agile development methodologies (Scrum, SAFe)