Requirements:
• Must be Hands-On Technical Architect comfortable with coding as well
• Experience in working on large Salesforce engagements as Technical Architect
• Extensive experience of implementing end to end CRM solution using Sales Cloud, Service Cloud and Community Cloud
• CRM experience that should include 5+ years in Salesforce CRM
• 10+ years of Software experience
• Salesforce Certification in functional and technical area
• Ability to communicate effectively with a wide range of audiences (technical and non-technical, staff and managerial), and in a wide range of settings (e.g., one-on-one, small group, in person, conference calls and via e-mail).
• Experience in working on proposals, estimating scope of work and supporting pre-sales activities
• Transforming business requirement into Salesforce functional and technical requirements
• Experience in application development and integration using different design patterns
• Functional understanding of different cloud products like Sales, Service, Community, FSL etc.
• Call Center process experience
• Conducting customer workshop during project discovery, preparing end to end Solution design documents and working with development team as per project requirement
• Gather requirements, design, code, debug, analyze performance, package and deploy solutions to the client’s Salesforce.com organization.
• Collaborate and interact with stakeholders to establish-client business needs and translate these into technical solutions.
• Experience of Design and develop integrations between Salesforce.com and other systems using SOAP and REST API.
• Salesforce certifications in architect and consulting track (Integration Architect, Data Architect, Sales Cloud, Service Cloud etc…) are preferred.
• Velocity Experience needed.
• Ability to demonstrate critical, analytical thinking in all aspects of the job – technical and non-technical.
• Ability to be highly productive, both working independently and in close collaboration within a team environment.
• Ability to multi-process and thrive in a fast-paced, client-driven environment.
• Ability to multi-process and thrive in a fast-paced, client-driven environment.
• Expertise in Lead Management process, Quote to Cash process, Case Management
Nice to have
• Experience working on App Exchange products
• Salesforce Marketing and Wave cloud experience
• Experience in Agile and other project management methods
Any Graduate