Salesforce Administrator

Key Responsibilities

• Maintain and modify existing Flows and automation; no new trigger development required.
• Perform data quality checks and ensure integrity across Salesforce objects.
• Manage user access, security settings, and permission sets.
• Support reporting and dashboard creation based on the Salesforce data model.
• Collaborate with internal stakeholders including customer support, developers, and business leads.
• Assist with Experience Cloud portals (Customer, Partner, Employee Intranet, Account Management).
• Participate in triage and support for Salesforce-related issues.
• Work closely with Solution Architect and VP of Product on day-to-day operations and iterative requirement gathering.

Project Scope

• Support a nationwide CRM migration: 3,000 offices, migrating 50 every 2–4 weeks.
• Help implement strategic changes identified by Nextek leadership.
• Contribute to the full lifecycle of Salesforce development and deployment.

Must-Have Skills

• 3+ years of Salesforce Administration experience.
• Strong understanding of Salesforce, preferred if they have used Experience Cloud and Salesforce Core but not required
• Familiarity with Flow, and Salesforce Data
• Ability to work independently with minimal hand-holding.
• Excellent communication and patience in a collaborative, iterative environment.
• Salesforce Certified Platform Administrator certification preferred