Lead design sessions, identify and implement appropriate testing strategies; execute all steps required to deploy the application solution identify gaps between current and desired states, propose solutions and implement them.
Work with functional leaders, subject matter experts and the technical team to identify, develop and deploy new business processes which support operational excellence and growth for Constellation.
Collaborate with Product Owners and ADT on system configuration and solution design.
Improve processes, configuration and adoption of the Salesforce platform.
Create, maintain, and support best practice guidelines for Salesforce development and configuration.
Perform Salesforce data repairs.
Grant, remove, and monitor Salesforce user accounts.
Assist in the design and delivery of Salesforce user training.
Evaluate new Salesforce releases (determine functionality requirements, provide information on changes)
Coordinate product upgrade readiness (Salesforce major releases).