Salesforce Admin

Responsibilities/Skills: Must

• Identify and gather requirements from users and stakeholders.
• Salesforce configuration changes, including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards and reports.
• User training and creating training materials.
• User support tickets.
• All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups.
• Excellent relationship-building skills and ability to liaise with stakeholders at all levels.
• Gathering requirements and proposing technical solutions.
• Certified Salesforce Administrator.

Skills:

• 6-8 years of Experience in Salesforce Development, Customization, Administration and Integration skills.
• Experience in implementing Salesforce solutions and performing unit testing.
• Knowledge of Salesforce Lightning, Apex, Visualforce, and SOQL.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork skills.
• Ability to work effectively in a fast-paced environment.
• Salesforce certifications such as Salesforce Certified Platform Developer I or II.
• Understanding of databases (SQL, Entity Relationships, etc.).

Education:

• Bachelor’s degree in computer science, Engineering, or related field