Sales Force Product Manager

• Serve as the product manager for Salesforce Sales Cloud • Manages product(s) features (deliverables/trade-offs). • Influences internal partners, and engineering and UX teams’ priorities.   • Voice of the customer. • Owns feature roadmap. • Works with customers, partners, and engineering management to define/clarify product features and roadmap priority (e.g., customer experience (CX), compliance, accessibility, etc.). • Owner of setting priorities, defining success metrics, and implementation with specific actions to achieve specific goals. • Creates clear communications to ensure working group and all stakeholders are informed. • Optimizes feature roadmap intake. • Connects teams to end-user/customer experience. • Monitors, tracks, and improves metrics (KPIs, adoption, etc.). • Challenges the status quo. • Works with end users and internal supervisors. • Knows the key players in their space and builds trust and rapport. Basic Qualifications • Minimum five years of experience as a Product Manager. • Minimum three years of experience with Salesforce CRM, Sales Cloud. • Understanding of the Salesforce platform, with the ability to perform basic configurations • Understanding of Salesforce best practices and functionality. • Proven ability to design and implement new processes and facilitate user adoption. • Ability to write quality business and technical requirement documentation to translate between business and engineering. • A demonstrated ability to understand and articulate complex requirements. • A demonstrated ability to understand and recommend automation solutions and articulate the requirements. • Track record of developing products in an Agile development environment. Preferred Qualifications: • Salesforce Administrator certification preferred. • Salesforce experience in Sales Engagement, Case Management, Campaigns, Marketing Cloud/Account Engagement, Territory Planning, CRM Analytics preferred. • Ability to write queries for data evaluation. • Understanding of API development, Data Migrations and cloud services. • Experience with integration between Salesforce and Snowflake