Safe Product Owner

Key Responsibilities:

• Serve as the primary voice of the customer, maintaining and prioritizing the product backlog to reflect business goals and user value.
• Collaborate with stakeholders across business, technology, and operations to define and communicate product vision and roadmap.
• Translate business needs into clear user stories and acceptance criteria for development teams.
• Work cross-functionally with other Product Owners to ensure cohesive feature delivery across digital touchpoints.
• Participate in PI Planning and SAFe ceremonies to ensure alignment with team and train-level objectives.
• Use metrics and feedback to validate product performance, inform prioritization, and drive continuous improvement.
• Champion SAFe principles and Agile best practices throughout the product lifecycle.
• Utilize tools such as Jira, Confluence, FigJam, Jira Align, and AgilityHealth to manage requirements and delivery transparency.

Qualifications:

• SAFe 6.0 Product Owner/Product Manager Certification (or 3+ years of experience in a SAFe environment)
• 5+ years as a Product Owner in Agile environments, ideally in customer-facing digital products
• Strong analytical, facilitation, and communication skills
• Familiarity with customer journey mapping, digital channel delivery, and data-driven decision making