Description

Mush Have:

  • Analyze new process automation candidates, quickly assessing the feasibility and accurately estimate development effort
  • Configure new processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand
  • Apply RPA workflow design best practices when developing or maintaining workflows
  • Create and document test cases for negative scenarios, in order to document workflow behavior when certain systems malfunction, as well as performance scenarios, in order to stress test systems behavior
  • Review workflows developed by other RPA Developers to ensure compliance with internal control/security / audit requirements
  • Monitor test scenarios outcomes and ensure the timely resolution of errors throughout development, testing and post-implementation
  • Support the operational teams during the UAT and rollout phases
  • Provide maintenance to production workflows by ensuring second level support for workflow incidents; investigate reported errors, agree on error severity and propose resolution
  • For workflow support tasks, respect SLAs agreed with business for workflow downtime
  • Report issues to third level support (RPA vendor) if incidents cannot be solved by the internal team; ensure development fix, unit testing, and production deployment preparation
  • Configure enhancements /change requests to already automated processes


 

Education

Any Graduate