Resident Engineer

Job Description

Responsibilities:
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Be physically present on-site for this role.
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Act as an extended member of the team who will be an HPE expert to support customer on a daily basis in order to be successful.
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Considered as a subject matter expert to ensure the customers infrastructure is up to date.
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Perform routine checks on the network to ensure it is up to standards.
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Support customer in migrations and integrations.
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Be able to update and modify documentation and processes.
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Work with customer support teams to resolve cases effectively and efficiently.
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Identify potential issues and monitor/update the tasks.
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Collaborates closely with key stakeholders on ongoing projects and work towards execution across all phases of the project lifecycle.
Education and Experience Required:
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Bachelor's degree or equivalent in computer science, engineering or related field of study. MBA or advanced degree in computer science or engineering preferred.
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5+ years of work experience in related field.
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Technical understanding and knowledge of the relevant industry.
Knowledge and Skills:
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Wireless experience: Site surveys, wireless design,
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Knowledge and experience with HPE Aruba product portfolio: Switching, Routing, AOS8 & AOS10, Wireless AP and IAP, Controllers, SD-WAN, User Experience Insight, HPE Aruba AirWave, Aruba ClearPass and ClearPass extensions, Aruba Central, Aruba Meridian
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Well-tuned background in pure networking (LAN-WAN-WLAN).
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Technical understanding and knowledge of the relevant industry
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Basic business acumen and knowledge of root cause analysis and problem detection.
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Effective communication skills, attention to detail, ownership, change management skills, team player and collaborates with product and support teams.
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Prior design and operations experience.
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Experience working in a fast-paced multi-vendor environment involving quick turnaround time.
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Must have prior consulting experience.