Remedy Developer

We are seeking a skilled Remedy Developer with a solid background in Linux to support and enhance our ITSM systems. The candidate will be responsible for developing, configuring, and maintaining BMC Remedy applications while also working on Linux-based server environments.

Key Responsibilities:

• Design, develop, and maintain BMC Remedy applications and workflows.
• Customize Remedy forms, filters, escalations, and active links based on business requirements.
• Perform upgrades, patches, and performance tuning of Remedy systems.
• Work on Remedy API integrations with external systems.
• Manage Remedy servers hosted on Linux platforms.
• Write and maintain scripts (Shell, Python, etc.) for automation and maintenance tasks.
• Collaborate with IT teams for troubleshooting and incident resolution.
• Ensure documentation is up-to-date for system configurations and procedures.

Required Skills:

• 8+ years of experience in Remedy development.
• Proficient in BMC Remedy AR System, ITSM Suite, Smart Reporting, and Developer Studio.
• Strong Linux administration skills (Red Hat, CentOS, or similar).
• Experience with scripting (Shell, Bash, or Python).
• Familiarity with SQL and database systems (Oracle, MySQL, or PostgreSQL).
• Strong problem-solving and debugging skills