Reliability Engineer, EIS

Role Summary/Purpose

The AVP, Reliability Engineer – Enterprise Integration Services plays a pivotal technical role within Synchrony Financial in successfully providing technical expertise to the EIS Applications & its components that includes Java Spring-Boot, OpenSSL, ITX, MQ. Additional responsibilities include leading the development and the production support of Synchrony’s EIS Services by creating and developing thoughtful solutions to anticipate bugs and maintain operational excellence

Key Responsibilities

• Develop, maintain, and optimize highly reliable software solutions using Java for enterprise applications.
• Define and implement strategies to improve system reliability, availability, and performance across application infrastructure.
• Maintains close coordination with developers and Solution Architects to streamline and expedite deployment practices .
• Continuous seeking the opportunities to enhance product or services through process improvements.
• Keenly monitors deployment issues to address with immediacy , identify the root causes of failures/issues and developing corrective actions to prevent recurrence.
• Serves as a Solution Engineer to support non-functional requirements in the development, deployment, and ongoing tuning, as necessary.
• Troubleshoot and resolve technical issues related to the platform. Create support tickets and work with IBM as needed. Apply and promote patches.
• Installation, configuration, and administration of Server set-up and management.; Infrastructure and Environment migrations
• Perform detailed code reviews to ensure quality, performance, and maintainability.
• Provide on-call support periodically throughout the year to ensure system reliability and incident response.
• Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command.

Required Skills/Knowledge

• Strong Experience with Java, Springboot, DevOps, and Agile based Development.
• Good knowledge of IBM WebSphere / MQ clustering and administration
• Good knowledge of IBM ITX including Design studio, setup, and implementation.
• Experience with deploying IBM ITX/WTX (WebSphere transformation extender) and IBM MQ in Kubernetes containers.
• Experience with cloud-based environments (AWS, GCP, or Azure) and associated container management tools.

Desired Skills/Knowledge

• Working knowledge of containerization platforms such as Docker, and experience with Kubernetes orchestration.
• Should have good knowledge of RESTful design, SOAP APIs , and API specifications like Open API(Swagger)
• Strong working knowledge of the Financial Industry and Consumer Lending
• Desire to work in a dynamic, fast paced environment.
• Excellent interpersonal skills with ability to influence clients, team members, management, and external groups.

Eligibility Criteria
Bachelor’s Degree and 5+ years relevant experience in Information Technology, or in lieu of a degree 7+ years relevant experience in information Technology.