Job Description
Expected qualification and critical experiences -
- BAU engineer based on customer sites to support critical national infrastructure services.
- Perform queue-based hardware, software and user fault management within predefined SLAs
- Out of hours support rota once trained
- Excellent problem-solving skills
- Ability to work in a pressurized environment
- Some hybrid working available
- Good customer service skills
Mandatory Education, Skills & certification -
- Excellent knowledge of RHEL, Redhat Satellite, Ansible Automation Platform
- Experience in SFTP, HAProxy, DNS, Networking
- Responsible for OS Updates and Upgrade of Minor, Major versions, Apply Security Patches through automation.
- Excellent experience in day-to-day tasks in Redhat Linux including upgrading RPMS, kernel, HBA Driver, configure SAN Disks, Multipathing and LVM filesystems.
- Working on root cause analysis (Problem Management) and maintains high level security for servers.
- Keep the servers with industry security standards,
- Apply ITIL process throughout the lifecycle of server administration and implementations (Incident, Change, Problem Management)
- Responsible for Backup and restore OS through native tools like ReaR backup.
- Responsible for preparing and keeping up to date Golden images/backup for DR activities.
- Experience in Building and migrating Physical and Virtual servers (Hyper-V and VMware)
- Responsible for Creating and updating the content management (contentView), maintain Redhat Releases for patching in Satellite servers.
- Responsible for Create a new VLANs and Hostgroups for relevant content view in Satellite through Ansible Automation.
Mandate Requirement-
- Driving license essential
- Must meet requirements to become SC cleared
Desirable Skills -
- Citrix 7.15 or above, PVS or NetScaler
- Microsoft System Center Orchestrator (Scorch)
- PowerShell
- CyberArk
- IT Service Now
- SQL, NetBackup, Rubrik
- Windows 2016 2019, Oracle