React.JS Developer

Roles & Responsibility

Provide ongoing support to clients, acting as the interface between the client and the system or application.
- Accurately define client issues and interpret and design effective solutions based on deep product knowledge.
- Maintain exceptional communication skills to keep world-class systems running smoothly.
- Collaborate with cross-functional teams to ensure timely resolution of client issues and to continuously improve system and application performance.
- Stay updated with the latest advancements in service desk management and related technologies, integrating innovative approaches for sustained competitive advantage.

Requirements

Must To Have Skills: Strong knowledge of service desk management.
- Good To Have Skills: Experience with ITIL framework, incident management, and problem management.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively with cross-functional teams.
- Strong analytical and problem-solving skills