Quality Assurance Analyst

The Quality Assurance Analyst is responsible for:

• Developing and executing formal test plans to ensure software quality.
• Engaging in test planning, writing test cases/scripts, test automation, and execution.
• Defining and tracking QA metrics such as defect counts, test results, and status.
• Collecting and analyzing data for software process evaluation and integrating improvements.
• Documenting all issues and assisting in their resolution.
• Delivering quality process training to technical staff.
• Serving as an internal quality consultant to influence business and technical teams.
• Conducting quality audits across IT functions to ensure adherence to standards, procedures, and methodologies.

Dimensions

Education:

• Bachelor’s Degree in Computer Science, Information Systems, or a related field.
• Equivalent work experience may substitute for the degree.

Experience:

• Minimum of 3 years in systems development, testing, and/or business experience.

Complexity:

• Intermediate professional level role.
• Works on projects of moderate to high complexity across one or more development environments.
• May serve as a subject matter expert for a specific program/system.
• May coach and mentor junior technical staff.

Variance Level: Intermediate