QA Lead (Salesforce)

Responsibilities:
•    Lead and mentor QA testers (manual and automation), oversee manual and automated test execution
•    Ensure proper tracking of bugs, defects, and issues in tools like Azure DevOps, JIRA, etc. Develop and execute test scripts/cases based on business and/or functional requirements.
•    Create detailed test plans, including test scenarios, steps, and expected results for all functional requirements of the application under test.
•    Identify, report, document, and track defects/bugs.
•    Validate that user expectations are met during the testing process. Capture, analyze, and summarize test results.
•    Assist with documenting product functionality for both internal and external users.
•    Collaborate with development teams, business analysts, and other QA team members to determine appropriate fixes for identified bugs and ensure the timely completion of deliverables.

Qualifications:
•    Bachelor’s degree in Computer Science, Information Technology, or a related field.
•    Minimum of 8+ years of experience in software quality assurance/testing, with a combination of manual and automation testing experience.
•    At least 1 year of experience working as a QA Lead.
•    At least 1 year of testing experience in Salesforce.
•    Experience working with Azure DevOps. Hands-on experience with CI/CD pipelines & DevOps practices.
•    Leadership experience in managing & mentoring a QA team. Knowledge of Agile, Scrum, and SDLC methodologies.
•    Proficient in testing web and client/server applications, with solid experience in writing SQL queries