Provide expertise, tools, and assistance to operations, development, and support teams for critical production issues and maintenance.
Troubleshoot production issues, diagnose the problem, and implement a solution - First line of defense in finding the root cause.
Work cross-functionally with the support team, development team and business team to efficiently address customer issues.
Active member of high-performance software development and support team in an agile environment.
Skills:
Exceptional analytical and problem-solving skills
Ability to ramp up fast on a system architectures
Experience with SQL, Postman, Java, HTML5 and REST API’s
Experience with web technologies including: Ajax, JavaScript
Any Experience with Selenium Grid, Sauce Labs, or Launch Darkly
7 years as a Quality Engineer.
Experience in Single-Sign-On, External Authentication, PRPC Security, Reports, Listeners (File, MQ), Connectors and SOAP Services etc
Pega testing experience is a must and PRPC testing experience highly desirable.
Desire to work in application support space.
Experience in software development phases including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process based applications.
Qualifications:
Bachelor's Degree or higher from an accredited university or a minimum of three (3) years of experience in software development in lieu of the bachelor’s degree education requirement