Project Manager - Integro

 Job Description

Responsibilities:

• Manage the delivery team to ensure we meet Service Level Agreements and maintain high customer satisfaction.
• Oversee the development and deployment of projects, ensuring they stay within timeline and budget.
• Address delivery and production issues, guiding them to resolution and closure.
• Provide timely and accurate reporting on project and production status.
• Coordinate recovery activities for major incidents.
• Ensure compliance with delivery and production processes; initiate continuous improvement initiatives.
• Build and maintain a repository for deliverables, methodologies, and production support documents.

Requirements:

• Bachelor’s degree in Computer Science or a related field.
• Minimum of 8 years in the IT industry.
• At least 5 years in project management, leading a team of more than 5 people.
• Strong knowledge of Java, J2EE, and object-oriented technologies; implementation experience is a plus.
• Proven leadership skills with successful project management from start to finish.
• Ability to effectively manage time, cost, and quality.
• Excellent interpersonal and communication skills.
• Experience with banking projects is a plus.
• Familiarity with Internet Banking, Loans, and Credit Risks is advantageous.
• Strong customer relations skills, capable of engaging with IT and users at all levels.
• Demonstrated leadership and problem-solving abilities.
• Initiative to collaborate with team members to overcome challenges and ensure success.
• Strong negotiation skills with both internal teams and customers.
• A strong sense of ownership to drive customer satisfaction and generate revenue from change requests (CR).
• Experience in FinTech (Software Development), Banking, or Loan Systems is preferred.