Project Manager

Key Responsibilities:

1. Vendor Coordination & Implementation Support

• Serve as the primary point of contact between the client and vendor during platform onboarding.
• Facilitate a structured rollout across all participating counties.
• Support requirement gathering, troubleshooting, and process refinement for county onboarding.

2. Stakeholder Engagement

• Ensure clear communication and alignment of expectations across stakeholders.
• Identify and document key contacts, technical resources, and system capabilities.
• Conduct regular meetings, workshops, and status updates to track project progress.

3. Technical Integration & Platform Interfacing

• Support stakeholders in integrating with the new platform, including file uploads, configurations, and API use.
• Work with stakeholders to understand their existing systems and liaise with technical teams to align data formats, transmission methods, and security protocols.

4. Project Coordination & Execution

• Develop and maintain a detailed project plan, ensuring timely task execution and milestone tracking.
• Track and mitigate risks, escalating issues as needed to maintain project continuity.
• Coordinate testing, training, and knowledge transfer activities for users.

5. Process Documentation & Reporting

• Maintain comprehensive documentation of onboarding processes, technical workflows, and county-specific configurations.
• Provide regular reports and updates to agency leadership on project status, risks, and key decisions.
• Capture lessons learned throughout the project lifecycle.

6. Issue Resolution & Troubleshooting

• Act as a liaison between stakeholders and the vendor to resolve onboarding challenges and technical issues.
• Facilitate troubleshooting sessions and document resolutions for recurring issues.
• Ensure compliance with IT security and data governance policies.

7. Change Management & Communication

• Develop clear communication plans to keep stakeholders informed of project changes and expectations.
• Support stakeholders in adapting to new processes and minimizing disruptions.
• Provide training and reference materials to ensure successful adoption.

Note: Candidates who do not meet the minimum requirements will not be considered for this opportunity.

Minimum Qualifications:

• 8+ years – Experience managing large-scale IT projects, preferably in government or public-sector environments.
• 8+ years – Proven ability to lead complex projects involving multiple stakeholders and integration efforts.
• 8+ years – Experience developing and executing project plans, managing timelines, and mitigating risks.
• 8+ years – Strong ability to engage and communicate with diverse stakeholders, including government agencies and external vendors.
• 8+ years – Experience coordinating with government entities and managing distributed teams.
• 8+ years – Excellent verbal and written communication skills to provide clear guidance, reports, and documentation.
• 5+ years – Experience conducting meetings, training sessions, and status updates with stakeholders at various levels.
• 5+ years – Familiarity with data exchange methods, including file uploads, APIs, and system integrations.
• 5+ years – Certification such as Project Management Professional (PMP) or equivalent.

Preferred Qualifications:

• 5+ years – Experience working in a complex multi-vendor or multi-team IT environment.
• 5+ years – Experience working on public-sector IT projects, particularly those involving large-scale system rollouts