Project Manager

• Oversee the delivery of large and complex Indigo product projects and the health of your product in the field, in customer production environment.
• Manage client relationships, frequently serving as the organization's representative to external customers and clients.
• Ensure proper key performance indicators are set, measured, and regularly report on status against program objectives.
• Lead business development endeavors by identifying and cultivating new opportunities with clients, supporting early qualification and assessment of large and complex opportunities.
• Head project teams, overseeing both local and global resources.
• Prioritize multiple simultaneous projects to align with customer schedules and priorities.
• Collaborate with marketing, sales, and engagement teams to ensure accurate reflection of customers and their needs.
• Apply advanced subject matter knowledge, lead, and contribute to complex projects, and exercise independent judgment in resolving business issues and establishing policies.
• Frequently contribute to the development of new ideas and methods, and act as an expert providing direction and guidance to process improvements and establishing policies.
• Manage customer escalations and orchestrate the organizational effort to resolve promptly and satisfy the customer.

Education & Experience:

• First Level University degree; Advanced University degree preferred.
• 7-10 years of work experience, preferably in project management or a related field.
• Preferred Certifications: Project Management Professional (PMP) Certification