Program Manager

• Full accountability of delivery of a portfolio of complex projects supporting a 5 year Market Data Strategy, leveraging experience and subject matter expertise across products, services, technology types and delivery methods
• Manage relationships with internal / external stakeholders providing best in-class service

Key Responsibilities

• Responsible for the end-to-end project lifecycle, managing appropriate change framework
• Drive results and ensure delivery of projects within budget and expected quality; ensure output conforms to standards and satisfies objectives and stakeholder requirements
• Manage Program Governance across Market Data portfolio of works including RAID logs, Navigator maintenance, project artefacts and other required materials
• Coordinate meetings, track and update agendas and minutes, ensure completion of milestones and tasks. Maintain accurate status information and provide timely updates as required
• Ensure activities are carried out in full compliance with regulatory requirements

Stakeholder Management

• Engage stakeholders including leaders across Market Data, the wider Procurement, Technology and Front Office businesses as well as external vendors
• Adapt any information being presented to match the management level, i.e. provide executive summaries and also be able to understand and articulate the full detail
• Obtain formal sign-off on business requirements from all key project stakeholders, ensuring traceability throughout the development cycle as requirements evolve.
• Experience managing a wide range of stakeholders with competing priorities and comfortable having difficult conversations
• Ensure project status is regularly communicated, project documentation is updated in a timely basis, and ensure projects/tasks are prioritized.
• Ability to quickly build rapport and maintain lasting positive relationships with colleagues and stakeholders Decision-making and Problem Solving
• Break problems down into manageable elements with the objective of identifying and resolving bottlenecks
• Review complex data sets and summarize the information to the extent that the materiality is known and enables the relevant stakeholder(s) to make a decision

Other Skills

• Superb written and verbal communication skills are a critical requirement of the position. Candidate must feel comfortable to speak over the phone and present in meetings; deliverables should be ready for presentation to the highest levels of senior management.
• Ability to work independently with limited day to day oversight and self-starting to enable delivery of the objectives set and discussed at the onset

Essential Skills/Basic Qualifications: 

• Experience in the Financial Services industry
• Knowledge of project management and governance methodologies, experience managing complex projects as well as leading and managing project teams
• Ability to communicate with clarity and purpose both in written and verbal formats. Confidence to present findings and recommendations to management for future state operating model
• Strong PC knowledge, particularly Excel, Outlook, Microsoft word, PowerPoint, Microsoft Project; Proficient manipulating excel to analyze data to produce metrics, pivot tables, charts etc.

Desirable skills/Preferred Qualifications:

• Experience managing complex data and/ or technology driven transformation projects
• Knowledge of Market Data Products and services, technology types and data delivery methods as well as nuances of rights-to-use and types of licensing
• PMP certified or similar