Program Manager

Responsibilities:

• Develop project tracking tools and systems to accurately document milestone completions, project issues, project jeopardies, and overall project completion.
• Deliver written/oral executive-level reporting, presentations, and communications.
• Provide management with project status updates, feedback, and appropriate reporting on key process-focused objectives.
• Drive cross-functional initiatives and develop action plans
• Provide a holistic view of the product portfolio
• Support the intake process

MUST HAVE SKILLS (Most Important):

• Project Management Methodologies, Planning (milestones and timelines), Risk Management

DESIRED SKILLS:

• Knowledge of our application or telecommunication systems, product/software engineering, Agile Methodologies, API, collaboration tools (Jira, Confluence, Smartsheet, TimelinePro, GSuite, PowerPoint), cross-functional dependencies, excellent technical, interpersonal, verbal, and written skills, risk mitigation skills, time management, adaptability, attention to detail

EDUCATION/CERTIFICATIONS:

• Bachelor's degree or Master's Degree in Computer Science, Engineering, Security, Business or Project Management, Information Systems, or related fields of study, PMP
• PMP Certification or training preferred
• Knowledge of Agile, Lean, and Six Sigma