Description

Technical Skills:

  • Technology: JAVA / .Net  framework , C# basics, Splunk, Cloud preferably PCF
  • Real-Time troubleshooting of critical application workflows and incorporate feedback to product development.
  • Should have good knowledge on splunk , should be able to write queries in splunk and create alerts.
  • Good knowledge of ITSM framework.
  • Should be good in analysis , able to find out solutions without much help.
  • Triage alerts & diagnose/resolve critical issues, manage implementation of changes.
  • Perform root cause analysis of critical incidents/alerts. Initiate and drive the Techlines in case of outages/major incidents/Batch abends and ensure .Service Restoration in the least time possible.
  • Act quickly on the application Alerts and Batch Job failures.
  • Identify manual toil, repetitive issues, and work with stakeholders with improvement plan.
  • Should have basic experience in .net framework , C#  to fix bug
  • Able to write basic powershell commands.
  • Knowledge of one or more of Message Brokers such as RabbitMQ, IBM MQ
  • Knowledge of JIRA, confluence and remedy ticketing systems

 

Key Skills
Education

Any Graduate

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