Product Support

Job Responsibilities & Skills
 

• Minimum 5 years of experience in managing production deployments.
• Good Experience with Core Java programming and debugging.
• Hands on experience managing production deployments on-premise as well as Cloud for software applications
• Good exposure to Linux programming, should be able to do shell programs.
• Strong troubleshooting of system issues impacting deployment
• Strong communication and inter-personal skills
• Ability to diagnose and troubleshoot web applications
• Has experience in network configuration, setup and troubleshooting
• Has exposure to network monitoring using pcap analysis tools like wireshark
• Has understanding on video domain like Codecs, streaming, encoding/decoding streams, basic understanding of set-top box kind of devices.
• Should be ready to travel as and when required for product support in customer environment.