Product Specialist

 Job Description

Responsibilities

• Customer Workshops:
  • Conduct workshops to discuss project scope and gather requirements.
• Functional Architecture and Documentation:
  • Create functional architecture and documentation, including functional requirements documents, product backlogs, and user story grooming.
• Requirements Analysis:
  • Analyze and document all requirements within the Bank’s system.
• Platform Expertise:
  • Apply functional expertise on the D365 CE platform, specifically in Customer Service and Sales Modules.
• Sprint Reviews:
  • Demonstrate developed features during sprint review meetings.
• UAT and Training:
  • Validate UAT scripts and provide input for their creation.
  • Review training documents and provide necessary inputs.
• Implementation Support:
  • Support the implementation team by responding to all queries and providing necessary guidance.

Skills

• Technical Expertise:
  • Proficient in Dynamics 365 CE (Sales, MSD 365, Power Automate).
• Experience:
  • 10-13 years of relevant experience in architecting and implementing Dynamics 365 systems.
• Architectural Knowledge:
  • Create and manage end-to-end (E2E) implementation architecture with deep knowledge in Microsoft Dynamics 365 architecture, customization, configuration, integration, coding, design patterns, and custom business logic.
• Engagement and Design:
  • Engage during requirements gathering and conduct design reviews of D365 solutions, including integration scopes.
• Best Practices and Risk Management:
  • Provide guidance on best practices for Dynamics 365 implementations.
  • Identify potential project risks and issues.
• Technical Solution and Standards:
  • Support the anchoring of overall technical solutions while ensuring alignment with project delivery teams.
  • Create optimal technical solutions considering the customer’s environment, requirements, and financial resources.
  • Ensure adherence to the Bank’s standards and obtain acceptance at architectural review meetings.