Product Owner/Business Systems Analyst

Key Responsibilities:

• Serve as the Product Owner for tools within the Microsoft 365 environment, especially Sensei PPM, driving its roadmap, configuration, and adoption.
• Perform business systems analysis to understand, document, and translate business requirements into technical specifications.
• Collaborate with stakeholders across business units to identify opportunities to enhance project tracking, portfolio visibility, and reporting within Sensei.
• Troubleshoot technical and user issues across Microsoft 365 tools and environments; partner with support teams to resolve as needed.
• Support and guide users on the best use of tools like Microsoft Teams, SharePoint, OneDrive, Power Automate, and Power BI.
• Ensure solutions are aligned with enterprise architecture, governance policies, and security standards.
• Facilitate user training, documentation, and change management initiatives to promote tool adoption and effective use.
• Lead backlog grooming, sprint planning, and product demos in agile or hybrid SDLC environments.
• Analyze system usage and user feedback to continuously improve platform functionality and user experience.

Required Skills & Qualifications:

• 3–7+ years of experience as a Product Owner, Business Systems Analyst, or similar role in a large-scale Microsoft enterprise environment.
• Hands-on experience with Sensei PPM or similar project portfolio management tools within Microsoft 365.
• Strong understanding of the Microsoft ecosystem, including Teams, SharePoint, OneDrive, Outlook, Power BI, Power Automate, and Azure Active Directory.
• Proven ability to gather, document, and translate business and technical requirements.
• Experience with troubleshooting and supporting Microsoft 365 platform tools and integrations.
• Familiarity with Agile methodologies, Scrum, or SAFe frameworks.
• Excellent communication and stakeholder engagement skills.
• Ability to lead cross-functional teams and facilitate alignment between business and IT.

Preferred Qualifications:

• Experience working in highly regulated industries such as finance or banking (e.g., Wells Fargo environment familiarity is a plus).
• Microsoft certifications (e.g., Microsoft Certified: Power Platform Fundamentals, Teams Administrator Associate, or similar).
• Experience with Power Apps or custom development in the Microsoft ecosystem.
• Understanding of project management methodologies and tools (PMP or Agile certification is a plus).
• Experience with data governance, security, and compliance within Microsoft 365