Product Owner

• To oversee the development and management of a credit card application, acting as the primary liaison between the business, development team, and customers to ensure the product aligns with market needs, delivers a seamless user experience, and meets key business objectives by prioritizing features, defining requirements, and managing the product backlog within an agile framework, with a deep understanding of credit card regulations and customer acquisition strategies.

Relevant Experience:

• Prior experience as a product owner in the financial services industry, specifically with credit card products.
• Proven track record of successfully launching and managing digital products.
• Experience with Agile development methodologies.

Required Skills and Qualifications:

• Strong understanding of credit card industry dynamics, regulations, and key business drivers.
• Product Management Expertise:
• Proven experience in managing product development lifecycle, including backlog prioritization, agile methodologies, and user story writing.
• Ability to empathize with customer needs and translate them into actionable product requirements.
• Basic understanding of technology systems and development processes relevant to credit card applications.
• Excellent communication skills to effectively collaborate with cross-functional teams and stakeholders.
• Ability to interpret data and use insights to inform product decisions.

Key Responsibilities:

• Define the product vision and roadmap for the credit card application, aligning it with overall business goals and market trends.
• Develop and manage the product backlog, prioritizing features and user stories based on business value and customer needs.
• Conduct market research to identify customer pain points and opportunities for product improvement.
• Collaborate with stakeholders (marketing, sales, risk management) to gather and translate business requirements into clear user stories and acceptance criteria.
• Analyze customer data and feedback to inform product development decisions.
• Ensure compliance with relevant credit card regulations and industry standards.
• Work closely with the development team to ensure a clear understanding of product priorities and sprint goals.
• Conduct backlog grooming sessions to refine user stories and prioritize features.
• Participate in sprint planning, reviews, and retrospectives to monitor progress and identify areas for improvement.
• Advocate for the customer perspective throughout the development process, ensuring a user-centric design.
• Monitor key performance indicators (KPIs) related to customer acquisition, engagement, and churn to measure product success.
• Conduct user testing and gather feedback to inform product iterations.
• Communicate product updates and roadmap to key stakeholders, including senior management, marketing, and compliance teams.
• Manage expectations and address concerns from various stakeholders