Description

- 8+ years of experience in IT as Product Owner/Business Analyst in PEGA or any BPM products

- Advanced experience in Agile and Waterfall planning and delivery processes.

- Advanced knowledge and experienced working with Jira work planning and management utility.

- Experience leading digital initiatives with demonstrated success in driving improved digital customer servicing experiences that reduce servicing expenses.

- Extensive experience working with developers, architecture engineers, and internal stakeholders to understand what is technically possible, and how to translate options into the delivery of market leading customer experiences.

- Ability to communicate effectively with technical teams.

- Ability to communicate effectively across varying levels of business management

Education

Any Gradute