Lead the Omnichannel customer experience strategy initiative and responsible for overall customer experience and growth objectives.
- Collaboration: Work closely with Marketing, IT, Sales, and Customer Support departments.
- Responsibilities: Manage product vision, roadmap, ROI, budget, and competitive analysis.
- Objectives: Develop strategic vision, analyze customer needs and market trends, articulate program vision, manage program backlog and production timelines.
- Required Skills: Bachelor’s degree in related field, experience in product management, experience with web customer onboarding processes, abiliSAFe Product Ownerty to manage ROI and budget, ability to coordinate efforts across teams, strong organizational and communication skills.SAFe Product Manager
- Questions to Answer: Experience with Agile deliverables and web user/account management, and experience as a .
- Desired Certifications: SAFe Scaled Agilist (SA) and /Product Manager (POPM)
Bachelor's degree