Product Management

Key Skills: Api Integration, SQL, Problem Management

Roles and Responsibilities:

• Manage the delivery of the business strategy across a series of projects or component activities, building stakeholder buy-in around plans, commitments and changes and ensuring the Technology programmes align and contribute to towards achieving strategic aims
• Project manage the delivery of activities from IT governance process, design, build, testing, cutover, and deployment readiness coordinating with HR teams, Architecuture, IT system analyst, Testing, and vendor teams.  This includes the management of IT plan, budget, resources, and risk/issues/dependencies. 
• Serve as Technology Service Owner working with the vendor and business to ensure ongoing service resilience and production stability.  Responsibility includes compliance and risk management of IT controls to ensure these align with COMPANY policies with regular reviews/approvals undertaken.  This also includes proactive support around incident and problem management in collaboration with the business and vendors.
• Coordinate the portfolio and product management activities for Payroll Time and Benefits.  This also includes driving the continual improvement of the HR IT system landscape by leading change reviews delivered by COMPANY teams as well as new enhancements, functionality and innovation introduced by the vendor on the product roadmap
• Manage / monitor budgets including AOP, resource allocations and software delivery captialisation for a project. This also includes the management of invoices and payments within the portfolio working with IT COO teams and finance teams.
• Collaborate with the HR IT Leads, promote change and adoption of the Agile methodologies and DevOps practices within Technology teams
• Keeping appraised of leading practices - monitoring and evaluating future market trends and considering innovative solutions

Skills Required:

• Demonstrate an ability to work on an international team but can do so independently on a wide variety of projects across a series of workstreams
• Experience with the delivery of Transformation projects within banks
• Experience with managing end to end Technology governance process (i.e. Third Party Security reviews, Architecture reviews, etc)
• SME experience with functional, system and process knowledge of the SuccessFactors application
• Experience in managing vendor relationship as well as deployment and support of integrations specifically for Payroll and Time outsourcing vendors.  Understanding or experience with Benefits integration is preferred.
• Ensure adherence to the Change Management Policy in order to avoid or minimize the risk of disrupting services to customers and users.
• Experience of Incident and Problem Mangement
• Flexibility to attend meetings aligned with international time zones where required
• Familiarity with Payroll processes, such as Payroll runs, Tax calculations, Payment processing, and Reporting.
• Understanding of basic SQL queries to analyze the Payroll/HR Data
• Understanding of EC APIs and Integrations, including API formats (JSON, XML) and integration protocols (SFTP, SOAP)
• Knowledge on Control-m or similar Automation and Scheduling tools.
• Knowledge of data mapping, including data transformation, data validation and data quality.
• Understanding of data security, including data encryption, data access controls, and data auditing.

Education:  Bachelor's Degree in related field

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