Power Platform Systems Administrator

Requirements:

• 3 years of experience in SharePoint Online and On-Premises administration, site and content management.
• Proficiency in Power Platform including Power Apps, Power Automate, and Power BI.
• Experience with Office 365 suite including OneDrive and Teams in an enterprise setup.
• Experience in diagnosing and resolving SharePoint and Power Platform integration issues.
• Experience with ITSM tools like ServiceNow for ticket tracking and incident management.
• Experience in IIS administration, user documentation, and compliance best practices.
• Strong communication skills, team collaboration, and the ability to multitask in a fast-paced environment.

Responsibilities:

• Manage and troubleshoot SharePoint (Online/On-Prem) and Power Platform environments.
• Assist users with access issues, workflows, permissions, and application support.
• Provide daily maintenance, performance monitoring, and system upgrades.
• Create reports on usage analytics, issues, and incident resolutions.
• Develop and maintain technical documents, user guides, and knowledge base articles.
• Conduct user training sessions and respond to help desk support tickets.

Collaborate with IT and business units to ensure system integration and performance