Description

  • Demonstrated experience working in a Microsoft GCC tenant.
  • Extensive experience with model-driven apps, canvas apps, Power Automate, and Dataverse.
  • Working knowledge of Commonwealth of Virginia IT policies, governance, and enterprise architecture standards.
  • Experience with solution management (managed/unmanaged), environment variables, and reusable components.
  • Prior work experience with Virginia state agencies.
  • Experience with Dynamics 365 Customer Service, Field Service, or Sales modules.
  • Proficiency with custom connectors, Azure Functions, and API integrations.
  • Knowledge of role-based security configuration in Power Platform and D365.
  • Experience with data migration tools
  • Familiarity with DevOps tools for Power Platform(Azure DevOps, GitHub Actions).
  • Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of D365 and Power Platform solutions.
  • Serve as the primary point of contact and subject matter expert for all D365 development efforts and issues.
  • Expertise in Dynamics 365 Customer Engagement – Customer Service and Power Apps and Power Automate development.
  • Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.
  • Strong experience with troubleshooting and remediation of technical issues within Dynamics 365 and Power Platform solutions.
  • Strong knowledge of Microsoft's licensing model for Dynamics365 and Power Platform.
  • Adhere to best practices and VITA standards when implementing business solutions and define/refine a governance approach for the platform's use in the Commonwealth.
  • Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.
  • Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs.
  • Function as a liaison between VITA and customer agencies; serve as a point of contact for issue logging, tracking, and resolution.
  • Assist customers in discerning between Dynamics365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs

Key Skills
Education

Any Gradute

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