Power Platform AI Business Architect

1. AI-Driven Business Strategy
• Define and drive AI adoption strategies using Power Platform and Dynamics 365.
• Identify opportunities for AI to optimize business processes (e.g., customer service automation, sales forecasting).
• Align AI initiatives with business goals, KPIs, and ROI expectations.

2. AI-Enabled Power Platform Solutions
• Leverage Power Apps, Power Automate, and Power Virtual Agents to automate workflows and enhance decision-making.
• Use AI Builder and Copilot AI to integrate machine learning models into low-code/no-code applications.
• Implement Power BI for AI-driven analytics and reporting.

3. Data-Driven Insights & AI Governance
• Ensure AI solutions integrate effectively with Dataverse, Azure AI, Dynamics 365 Customer Insights, and external data sources.
• Oversee data governance, security, and compliance using Microsoft Purview and Azure policies.
• Define ethical AI frameworks and responsible AI practices within Power Platform solutions.

4. Process Optimization & Automation
• Identify key business processes for AI-driven automation using RPA (Robotic Process Automation) in Power Automate.
• Implement intelligent document processing, chatbots, and predictive analytics in business operations.
• Enhance customer engagement through AI-powered chatbots and virtual agents.

5. Stakeholder & Change Management
• Collaborate with business leaders, IT teams, and end-users to drive AI adoption.
• Conduct training and change management initiatives to ensure smooth AI integration.
• Work closely with solution architects and developers to translate business requirements into AI-powered solutions.

Key Tools & Technologies:
• Microsoft Dynamics 365: Sales, Customer Service, Field Service, Finance & Operations
• Power Platform: Power Apps, Power Automate, Power Virtual Agents, AI Builder, Power BI
• Azure AI & OpenAI: Cognitive Services, Machine Learning, AI Models, Copilot Studio
• Data & Integration: Dataverse, Azure Data Factory, Synapse Analytics, APIs
• Security & Compliance: Microsoft Purview, Azure AD, Role-Based Access Control