Pega Lead System Architect

Job Description

Must-Have Skills:

• Pega Certified Lead System Architect (CLSA) – Mandatory
• Hands-on expertise in Pega Customer Service for Healthcare and Contact Center implementations
• Experience in Healthcare workflows (member services, claims, eligibility, prior authorization, appeals, provider interactions)

Good to Have:

• US Healthcare Payer/Provider domain knowledge (Medicare/Medicaid/Commercial)
• Cloud experience (AWS, Azure, or GCP)
• Knowledge of HIPAA compliance and PHI handling

Important:

• Only Healthcare Contact Center Pega LSA profiles will be considered.
• All the skills mentioned in the skill matrix must be clearly highlighted in the candidate’s resume.